• Skip to primary navigation
  • Skip to main content
  • Skip to footer

Catseye Leadership Development HomepageCatseye Leadership Development

Leadership and business development

  • What we do
    • How we help
    • Leadership Programmes
    • Masterclasses & Workshops
    • Business Development
  • Case studies
  • About us
    • Our approach
    • Our story
    • Our people
  • Blog
  • Resources
  • Contact us
Home / Case Studies / Deloitte

Deloitte - Resonant Leader

Developing senior leaders to use story-telling to underpin quality and risk messages

The Client

Deloitte are the preeminent global professional services firm, delivering services in audit, tax, consulting, financial advisory and risk management services in over 150 countries around the globe. The partner in charge of risk management in the UK and Switzerland relies on about 40 key business leaders across all parts of the firm, who have a part-time risk remit, as well as his core permanent team to disseminate the risk message

The Brief

The head of UK Quality & Risk Management wanted some innovative approaches to influencing behavioural change around key business risks. Already a strong advocate of storytelling he commissioned Catseye to work alongside his L&D expert to devise new ways of connecting with the broader business.

The Solution

The Business POC (Purpose, outcomes & commitment statement) needed only a little formalising since it fell out of the comprehensive strategic goals already in place for the Risk community. The individuals identified for development were sophisticated and experienced business leaders. Their Individual POC process, supported by line managers at the highest levels in the firm, gave them an opportunity to focus on why they wanted to be even better. It soon became apparent that the benefits in terms of business outcomes achieved would range far beyond the risk messaging. A two day workshop, rich in the leaders’ commercial operating context was designed. The handful of leaders on each workshop shaped their own path of learning both during and afterwards, with support from two Catseye facilitators and the in-house L&D expert.

The Results

Approximately 50 individuals experienced the process. The vast majority of them are established leaders in their own right with tough commercial and strategic objectives to achieve alongside their day-to-day client and operational responsibilities. They do not take time out of their busy schedules lightly, certainly not two days….. However the stories about the power and practicality of the ‘Resonant Leader Programme’ attracted more and more leaders.

This also demonstrated for them the power of storytelling, especially when efforts are concerted and marshalled (in this case by the in-house L&D expert, with some behind-the-scenes support from Catseye). The results are still being delivered and measured, but stories so far have themes around:

  1. Better methodologies for communicating change
  2. Resonant messages replacing ‘boring compliance’
  3. Collateral benefits of emotionally intelligent leadership across all areas of the firm

Share this:

Share on Twitter Share on Facebook Share on LinkedIn Share on E-mail

Ready to find out how we can help your business?

We develop your leaders in line with the real world challenges they face and become stronger together.

Learn How

Footer

Contact Us

Catseye Leadership Development Ltd

For Business Enquiries
flea@catseyedev.co.uk

Follow Us

  • Facebook
  • LinkedIn
  • Twitter

Learn More

  • Our services
  • Our People
  • Case Studies

Information

  • Blog
  • Resources
  • Contact us
  • Privacy policy
  • Terms and conditions

Copyright © 2022 Catseye Leadership Development Ltd · Website created by Purple Hippo · Back to top