A modular programme for people due to step up to a senior leadership position
RSA is a multi-national general insurance company, headquartered in London. With over 13,000 employees their subsidiaries include Rightmove, and More Than.
RSA were looking to accelerate the development and progression of a cohort of 20 high-performing and high-potential individuals, drawn from all functions within the business. Catseye were tasked with creating a one-year programme to stretch and grow their leadership and personal effectiveness skills accordingly.
In consultation with HR and senior leaders, Catseye developed a modular programme incorporating the use of psychometric profiling with development plans, group learning and one-to-one coaching sessions. This was supplemented by the use of interim activities to give participants the opportunity test out their new learnings and turn them into replicable skills. Included in the programme were:
- The EQ-i 2.0 psychometric tool – giving participants insight into how frequently they were using emotionally intelligent behaviours and where they could achieve better results by flexing their approaches. Results shared through 1-2-1 coaching.
- Individual reflection – using Catseye’s POC (purpose, outcomes, commitment) methodology to to help participants to connect their development to their goals and measure their success alongside that of the organisation.
- Self-guided sessions – 5 or 6 people would go to relevant locations in London and together explore their development through concepts such as career capital, values, resilience, being mentored.
- Group support – collaborating in their learning through developing their growth mindsets, sharing successes and failures to accelerate their learning.
The first cohort to complete the programme gave it a NPS (Net Promoter Score) of 94% with many people citing the access to being coached and learning how to coach others as some of the highlights. Over half of the participants had achieved role changes, promotions or increases in their responsibilities within 2 months of graduating, with many achieving these things during and as a result of the programme itself.
The programme continues to run for additional cohorts.